Privacy Policy
La Wins respects the privacy of website users and customers. This Privacy Policy explains what information may be collected through the use of the website, how such information is used and how it is protected.
Information We Collect
When placing an order, contacting us or using the services available through the website, we may collect information such as your full name, phone number, email address, shipping address, order details, purchased products, customer notes and other information required for processing your order.
The website does not store credit card information, as payments are currently completed through external payment methods such as Bit or bank transfer.
Purpose of Information Use
Information provided through the website may be used for processing orders, payment verification, inventory availability checks, receipt generation, customer support, order status updates, exchanges and returns, and for improving our services.
As part of the service, the website may send automated emails related to orders, payments, receipts, order confirmations, status updates, order cancellations and coupons.
In addition, contact details may be used to send service-related communications concerning orders placed through the website.
Marketing Communications
Subject to the user's consent, the company may occasionally send updates, benefits, coupons, promotions, product launches and marketing content related to La Wins.
Users may request removal from marketing communications at any time by contacting customer service or through an unsubscribe mechanism, where available in the messages sent.
Disclosure of Information to Third Parties
Information may be shared with third parties required for providing the service, including shipping providers, email service providers, hosting providers, website management systems, receipt generation services and other technology providers.
Information may be stored or processed through third-party service providers, including servers located outside of Israel.
We do not sell or transfer personal information to third parties for commercial purposes unrelated to operating the website or processing customer orders.
Information Security and Retention
We take reasonable and customary measures to protect information provided through the website and to prevent unauthorized access.
However, no computerized system is completely immune from security breaches, failures or unauthorized use, and therefore absolute security cannot be guaranteed.
Cookies and Analytics Tools
The website may use cookies and analytics tools, including Google Analytics, Meta Pixel or similar technologies, for the proper operation of the website, improving user experience, analyzing website usage, measuring performance and improving services.
These tools may collect technical and statistical information, including device type, browser type, IP address, pages viewed, website usage times and actions performed on the website.
Users may modify browser settings to block or delete cookies, although some website services may not function properly as a result.
User Rights
Users may contact us to request access to information stored about them, request updates or request deletion of such information, subject to applicable legal requirements and legitimate business or legal obligations requiring retention of certain information.
Retention of Orders and Receipts
Order information and receipts may be retained in the website systems for documentation purposes, customer service, order management, accounting requirements and compliance with applicable laws.
Updates to this Privacy Policy
La Wins may update this Privacy Policy from time to time. The most recent version published on the website shall be the governing version.
Privacy Contact Information
For any question or request regarding privacy matters, you may contact us:
Email: lawins.equestrian.office@gmail.com
Phone: 054-799-8160
Instagram: @lawins.equestrian